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Engineers who find a new job through Functional Works average a 15% increase in salary 🚀

Technical Sales / Intrapreneur

Remote

12 January, 2021

Salary

Competitive

Contract type

Full time
Remote working

Technologies & frameworks

  • REST APIs
  • Technical Writing

Benefits & perks

  • Remote working
  • Flexible working
  • Flexible schedules
  • Medical, dental and vision
  • Commuter benefits
  • Flexible budget available to attend learning and development opportunities such as meet-ups and conferences
Launch and own business unit for our new product

Role overview

As Healthie's lead for our newest product, you'll work directly with Healthie's CTO and CEO to develop and execute a go-to-market strategy. You will directly own the entire customer lifecycle, be responsible for product launch, own the marketing, sales, and success, have direct input into product development and evolution, and have unlimited opportunity to build and grow a key business unit.

This is an incredible growth opportunity for the right candidate.

You'll partner closely with our leadership to build out processes and best practices to support our customers, identify and manage leads, and build supporting documentation and resources to help prospective and current customers.

You are a strong candidate for this role if you have that unique combination of technical expertise plus ability to, and interest in, working with engineers and CTOs to incorporate a new API into their workflows.

What you will do

  • Develop clear positioning and messaging around our key products and features
  • Generate high-quality content and overviews that clearly communicate the usage and value of the product (e.g blog posts, API documentation, sample code)
  • Identify and execute ways to find and communicate with qualified sales leads
  • Provide continuous feedback to Healthie's product and engineering teams and stay current on product releases and roadmap features
  • Maintain a deep understanding of Healthie's product feature set and the growing API landscape
  • Engage with customers to ensure successful implementation, provide suggestions for improved and increased utilization
  • Document customer implementations and configurations
  • Serve as a consultant, providing excellent customer service and maintaining excellent customer relationships.
  • Identify, ticket and resolve customer issues in a timely manner, working with product engineering team as needed 
  • Develop internal and external processes and workflows to increase efficiencies across the user customer onboarding journey.


Who you are

A variety of backgrounds may be a good fit for this role, but you are likely a compelling fit if:

  1. self-starting software engineer at heart. You will be playing ball with incredibly talented CTOs, and while you won't be in the building weeds yourself on a day-to-day, need to know how to provide support and recommendations to customers
  2. Empathetic to our customers and their needs. You’ve been in a customer-facing role before, whether in marketing, sales, or success, and can lead business conversations with confidence.
  3. A strategic thinker who can also execute on strategy. You are able to navigate seamlessly between thinking high-level and understanding business strategy / goals and executing on a daily basis to achieve your goals.
  4. A relentless troubleshooter. No problem too tough, no issue too elusive; we are looking for someone who will tackle a customer deployment or implementation problem and work through it, rather than around it. 


We are hiring US-based candidates for this remote role with a preference toward candidates in the NYC area as the role will require East coast working hours.

Benefits

  • Cash + Equity + Bonus
  • Health, Dental, and Vision insurance
  • Flexible office hours & vacation policy
  • Maternity & Paternity leave
  • Commuter discounts
  • Team events (remote and in-person)

 

  • 10-49

Healthie builds software for health and wellness organizations. Healthie's HIPAA, PCI, and GDPR-compliant solution includes a telehealth platform, web and mobile apps, an electronic health record, online messaging, and more.

View 1 job
Engineers who find a new job through Functional Works average a 15% increase in salary.

Salary

Competitive

Contract type

Full time
Remote working

Technologies & frameworks

  • REST APIs
  • Technical Writing

Benefits & perks

  • Remote working
  • Flexible working
  • Flexible schedules
  • Medical, dental and vision
  • Commuter benefits
  • Flexible budget available to attend learning and development opportunities such as meet-ups and conferences

Get hired!

Sign up now and apply for roles at companies that interest you.

Engineers who find a new job through Functional Works average a 15% increase in salary.

Start with GitHubStart with Stack OverflowStart with Email

Get hired!

Sign up now and apply for roles at companies that interest you.

Engineers who find a new job through Functional Works average a 15% increase in salary.

Start with GitHubStart with Stack OverflowStart with Email

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